Terms of Service

Effective: July 2026

By booking a ride or using this site, you agree to these terms.

Booking

Bookings are confirmed when you receive a written confirmation email. Verbal quotes are not binding until written confirmation is received. Rates are published on this site and are subject to change; the rate quoted on your written confirmation is the rate that applies.

Cancellation

Cancellations made 2 hours or more before the scheduled pickup time are free of charge. Cancellations made inside 2 hours, and no-shows, may be billed the full point-to-point or hourly rate.

Wait time

15 minutes of complimentary wait time is included on every standard pickup. International airport arrivals include 60 minutes of complimentary wait after the scheduled landing time (or after customs clearance, whichever is later). Additional wait time is billed at the hourly rate of the booked vehicle.

Conduct

Open containers of alcohol are not permitted in any vehicle where prohibited by state law. Smoking and vaping are not permitted. Damage to the vehicle (spills, stains, illness, breakage) may be billed at the actual cost of cleaning or repair, plus lost revenue if the vehicle is removed from service.

Liability

Chauffeur Service Las Vegas is commercially insured for all bookings. Personal property left in vehicles is the responsibility of the passenger; we make reasonable efforts to recover and return lost items but cannot guarantee recovery. The dispatcher may refuse service or terminate a trip in cases of unsafe conduct, intoxication, or non-payment.

Pricing

Tolls are passed through at cost. Gratuity is not included in the published rate (18–20% is standard for professional chauffeured service). Stops beyond 1–2 quick stops are billed at the hourly rate.

Disputes

Any dispute relating to a booking should first be addressed to dispatch at (725) 425-7412 or info@chauffeurservicelasvegas.com. Unresolved disputes are governed by the laws of the State of Nevada.